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Analyzing Cyber Insurance Policies

There’s a really interesting new paper analyzing over 100 different cyber insurance policies. From the abstract:

In this research paper, we seek to answer fundamental questions concerning the current state of the cyber insurance market. Specifically, by collecting over 100 full insurance policies, we examine the composition and variation across three primary components: The coverage and exclusions of first and third party losses which define what is and is not covered; The security application questionnaires which are used to help assess an applicant’s security posture; and the rate schedules which define the algorithms used to compute premiums.

Overall, our research shows a much greater consistency among loss coverage and exclusions of insurance policies than is often assumed. For example, after examining only 5 policies, all coverage topics were identified, while it took only 13 policies to capture all exclusion topics. However, while each policy may include commonly covered losses or exclusions, there was often additional language further describing exceptions, conditions, or limits to the coverage. The application questionnaires provide insights into the security technologies and management practices that are (and are not) examined by carriers. For example, our analysis identified four main topic areas: Organizational, Technical, Policies and Procedures, and Legal and Compliance. Despite these sometimes lengthy questionnaires, however, there still appeared to be relevant gaps. For instance, information about the security posture of third-party service and supply chain providers and are notoriously difficult to assess properly (despite numerous breaches occurring from such compromise).

In regard to the rate schedules, we found a surprising variation in the sophistication of the equations and metrics used to price premiums. Many policies examined used a very simple, flat rate pricing (based simply on expected loss), while others incorporated more parameters such as the firm’s asset value (or firm revenue), or standard insurance metrics (e.g. limits, retention, coinsurance), and industry type. More sophisticated policies also included information specific information security controls and practices as collected from the security questionnaires. By examining these components of insurance contracts, we hope to provide the first-ever insights into how insurance carriers understand and price cyber risks.

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Botnets have existed for at least a decade. As early as 2000, hackers were breaking into computers over the Internet and controlling them en masse from centralized systems. Among other things, the hackers used the combined computing power of these botnets to launch distributed denial-of-service attacks, which flood websites with traffic to take them down.

But now the problem is getting worse, thanks to a flood of cheap webcams, digital video recorders, and other gadgets in the “Internet of things.” Because these devices typically have little or no security, hackers can take them over with little effort. And that makes it easier than ever to build huge botnets that take down much more than one site at a time.

In October, a botnet made up of 100,000 compromised gadgets knocked an Internet infrastructure provider partially offline. Taking down that provider, Dyn, resulted in a cascade of effects that ultimately caused a long list of high-profile websites, including Twitter and Netflix, to temporarily disappear from the Internet. More attacks are sure to follow: the botnet that attacked Dyn was created with publicly available malware called Mirai that largely automates the process of co-opting computers.

The best defense would be for everything online to run only secure software, so botnets couldn’t be created in the first place. This isn’t going to happen anytime soon. Internet of things devices are not designed with security in mind and often have no way of being patched. The things that have become part of Mirai botnets, for example, will be vulnerable until their owners throw them away. Botnets will get larger and more powerful simply because the number of vulnerable devices will go up by orders of magnitude over the next few years.

What do hackers do with them? Many things.

Botnets are used to commit click fraud. Click fraud is a scheme to fool advertisers into thinking that people are clicking on, or viewing, their ads. There are lots of ways to commit click fraud, but the easiest is probably for the attacker to embed a Google ad in a Web page he owns. Google ads pay a site owner according to the number of people who click on them. The attacker instructs all the computers on his botnet to repeatedly visit the Web page and click on the ad. Dot, dot, dot, PROFIT! If the botnet makers figure out more effective ways to siphon revenue from big companies online, we could see the whole advertising model of the Internet crumble.

Similarly, botnets can be used to evade spam filters, which work partly by knowing which computers are sending millions of e-mails. They can speed up password guessing to break into online accounts, mine bitcoins, and do anything else that requires a large network of computers. This is why botnets are big businesses. Criminal organizations rent time on them.

But the botnet activities that most often make headlines are denial-of-service attacks. Dyn seems to have been the victim of some angry hackers, but more financially motivated groups use these attacks as a form of extortion. Political groups use them to silence websites they don’t like. Such attacks will certainly be a tactic in any future cyberwar.

Once you know a botnet exists, you can attack its command-and-control system. When botnets were rare, this tactic was effective. As they get more common, this piecemeal defense will become less so. You can also secure yourself against the effects of botnets. For example, several companies sell defenses against denial-of-service attacks. Their effectiveness varies, depending on the severity of the attack and the type of service.

But overall, the trends favor the attacker. Expect more attacks like the one against Dyn in the coming year.

This essay previously appeared in the MIT Technology Review.

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Regulation of the Internet of Things

Late last month, popular websites like Twitter, Pinterest, Reddit and PayPal went down for most of a day. The distributed denial-of-service attack that caused the outages, and the vulnerabilities that made the attack possible, was as much a failure of market and policy as it was of technology. If we want to secure our increasingly computerized and connected world, we need more government involvement in the security of the “Internet of Things” and increased regulation of what are now critical and life-threatening technologies. It’s no longer a question of if, it’s a question of when.

First, the facts. Those websites went down because their domain name provider — a company named Dyn —­ was forced offline. We don’t know who perpetrated that attack, but it could have easily been a lone hacker. Whoever it was launched a distributed denial-of-service attack against Dyn by exploiting a vulnerability in large numbers ­— possibly millions — of Internet-of-Things devices like webcams and digital video recorders, then recruiting them all into a single botnet. The botnet bombarded Dyn with traffic, so much that it went down. And when it went down, so did dozens of websites.

Your security on the Internet depends on the security of millions of Internet-enabled devices, designed and sold by companies you’ve never heard of to consumers who don’t care about your security.

The technical reason these devices are insecure is complicated, but there is a market failure at work. The Internet of Things is bringing computerization and connectivity to many tens of millions of devices worldwide. These devices will affect every aspect of our lives, because they’re things like cars, home appliances, thermostats, lightbulbs, fitness trackers, medical devices, smart streetlights and sidewalk squares. Many of these devices are low-cost, designed and built offshore, then rebranded and resold. The teams building these devices don’t have the security expertise we’ve come to expect from the major computer and smartphone manufacturers, simply because the market won’t stand for the additional costs that would require. These devices don’t get security updates like our more expensive computers, and many don’t even have a way to be patched. And, unlike our computers and phones, they stay around for years and decades.

An additional market failure illustrated by the Dyn attack is that neither the seller nor the buyer of those devices cares about fixing the vulnerability. The owners of those devices don’t care. They wanted a webcam —­ or thermostat, or refrigerator ­— with nice features at a good price. Even after they were recruited into this botnet, they still work fine ­— you can’t even tell they were used in the attack. The sellers of those devices don’t care: They’ve already moved on to selling newer and better models. There is no market solution because the insecurity primarily affects other people. It’s a form of invisible pollution.

And, like pollution, the only solution is to regulate. The government could impose minimum security standards on IoT manufacturers, forcing them to make their devices secure even though their customers don’t care. They could impose liabilities on manufacturers, allowing companies like Dyn to sue them if their devices are used in DDoS attacks. The details would need to be carefully scoped, but either of these options would raise the cost of insecurity and give companies incentives to spend money making their devices secure.

It’s true that this is a domestic solution to an international problem and that there’s no U.S. regulation that will affect, say, an Asian-made product sold in South America, even though that product could still be used to take down U.S. websites. But the main costs in making software come from development. If the United States and perhaps a few other major markets implement strong Internet-security regulations on IoT devices, manufacturers will be forced to upgrade their security if they want to sell to those markets. And any improvements they make in their software will be available in their products wherever they are sold, simply because it makes no sense to maintain two different versions of the software. This is truly an area where the actions of a few countries can drive worldwide change.

Regardless of what you think about regulation vs. market solutions, I believe there is no choice. Governments will get involved in the IoT, because the risks are too great and the stakes are too high. Computers are now able to affect our world in a direct and physical manner.

Security researchers have demonstrated the ability to remotely take control of Internet-enabled cars. They’ve demonstrated ransomware against home thermostats and exposed vulnerabilities in implanted medical devices. They’ve hacked voting machines and power plants. In one recent paper, researchers showed how a vulnerability in smart lightbulbs could be used to start a chain reaction, resulting in them all being controlled by the attackers ­— that’s every one in a city. Security flaws in these things could mean people dying and property being destroyed.

Nothing motivates the U.S. government like fear. Remember 2001? A small-government Republican president created the Department of Homeland Security in the wake of the Sept. 11 terrorist attacks: a rushed and ill-thought-out decision that we’ve been trying to fix for more than a decade. A fatal IoT disaster will similarly spur our government into action, and it’s unlikely to be well-considered and thoughtful action. Our choice isn’t between government involvement and no government involvement. Our choice is between smarter government involvement and stupider government involvement. We have to start thinking about this now. Regulations are necessary, important and complex ­— and they’re coming. We can’t afford to ignore these issues until it’s too late.

In general, the software market demands that products be fast and cheap and that security be a secondary consideration. That was okay when software didn’t matter —­ it was okay that your spreadsheet crashed once in a while. But a software bug that literally crashes your car is another thing altogether. The security vulnerabilities in the Internet of Things are deep and pervasive, and they won’t get fixed if the market is left to sort it out for itself. We need to proactively discuss good regulatory solutions; otherwise, a disaster will impose bad ones on us.

This essay previously appeared in the Washington Post.

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DDoS Attacks against Dyn

Yesterday’s DDoS attacks against Dyn are being reported everywhere.

I have received a gazillion press requests, but I am traveling in Australia and Asia and have had to decline most of them. That’s okay, really, because we don’t know anything much of anything about the attacks.

If I had to guess, though, I don’t think it’s China. I think it’s more likely related to the DDoS attacks against Brian Krebs than the probing attacks against the Internet infrastructure, despite how prescient that essay seems right now. And, no, I don’t think China is going to launch a preemptive attack on the Internet.

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Security Economics of the Internet of Things

Brian Krebs is a popular reporter on the cybersecurity beat. He regularly exposes cybercriminals and their tactics, and consequently is regularly a target of their ire. Last month, he wrote about an online attack-for-hire service that resulted in the arrest of the two proprietors. In the aftermath, his site was taken down by a massive DDoS attack.

In many ways, this is nothing new. Distributed denial-of-service attacks are a family of attacks that cause websites and other Internet-connected systems to crash by overloading them with traffic. The “distributed” part means that other insecure computers on the Internet — sometimes in the millions­ — are recruited to a botnet to unwittingly participate in the attack. The tactics are decades old; DDoS attacks are perpetrated by lone hackers trying to be annoying, criminals trying to extort money, and governments testing their tactics. There are defenses, and there are companies that offer DDoS mitigation services for hire.

Basically, it’s a size vs. size game. If the attackers can cobble together a fire hose of data bigger than the defender’s capability to cope with, they win. If the defenders can increase their capability in the face of attack, they win.

What was new about the Krebs attack was both the massive scale and the particular devices the attackers recruited. Instead of using traditional computers for their botnet, they used CCTV cameras, digital video recorders, home routers, and other embedded computers attached to the Internet as part of the Internet of Things.

Much has been written about how the IoT is wildly insecure. In fact, the software used to attack Krebs was simple and amateurish. What this attack demonstrates is that the economics of the IoT mean that it will remain insecure unless government steps in to fix the problem. This is a market failure that can’t get fixed on its own.

Our computers and smartphones are as secure as they are because there are teams of security engineers working on the problem. Companies like Microsoft, Apple, and Google spend a lot of time testing their code before it’s released, and quickly patch vulnerabilities when they’re discovered. Those companies can support such teams because those companies make a huge amount of money, either directly or indirectly, from their software­ — and, in part, compete on its security. This isn’t true of embedded systems like digital video recorders or home routers. Those systems are sold at a much lower margin, and are often built by offshore third parties. The companies involved simply don’t have the expertise to make them secure.

Even worse, most of these devices don’t have any way to be patched. Even though the source code to the botnet that attacked Krebs has been made public, we can’t update the affected devices. Microsoft delivers security patches to your computer once a month. Apple does it just as regularly, but not on a fixed schedule. But the only way for you to update the firmware in your home router is to throw it away and buy a new one.

The security of our computers and phones also comes from the fact that we replace them regularly. We buy new laptops every few years. We get new phones even more frequently. This isn’t true for all of the embedded IoT systems. They last for years, even decades. We might buy a new DVR every five or ten years. We replace our refrigerator every 25 years. We replace our thermostat approximately never. Already the banking industry is dealing with the security problems of Windows 95 embedded in ATMs. This same problem is going to occur all over the Internet of Things.

The market can’t fix this because neither the buyer nor the seller cares. Think of all the CCTV cameras and DVRs used in the attack against Brian Krebs. The owners of those devices don’t care. Their devices were cheap to buy, they still work, and they don’t even know Brian. The sellers of those devices don’t care: they’re now selling newer and better models, and the original buyers only cared about price and features. There is no market solution because the insecurity is what economists call an externality: it’s an effect of the purchasing decision that affects other people. Think of it kind of like invisible pollution.

What this all means is that the IoT will remain insecure unless government steps in and fixes the problem. When we have market failures, government is the only solution. The government could impose security regulations on IoT manufacturers, forcing them to make their devices secure even though their customers don’t care. They could impose liabilities on manufacturers, allowing people like Brian Krebs to sue them. Any of these would raise the cost of insecurity and give companies incentives to spend money making their devices secure.

Of course, this would only be a domestic solution to an international problem. The Internet is global, and attackers can just as easily build a botnet out of IoT devices from Asia as from the United States. Long term, we need to build an Internet that is resilient against attacks like this. But that’s a long time coming. In the meantime, you can expect more attacks that leverage insecure IoT devices.

This essay previously appeared on Vice Motherboard.

Slashdot thread.

Here are some of the things that are vulnerable.

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Someone Is Learning How to Take Down the Internet

Over the past year or two, someone has been probing the defenses of the companies that run critical pieces of the Internet. These probes take the form of precisely calibrated attacks designed to determine exactly how well these companies can defend themselves, and what would be required to take them down. We don’t know who is doing this, but it feels like a large a large nation state. China or Russia would be my first guesses.

First, a little background. If you want to take a network off the Internet, the easiest way to do it is with a distributed denial-of-service attack (DDoS). Like the name says, this is an attack designed to prevent legitimate users from getting to the site. There are subtleties, but basically it means blasting so much data at the site that it’s overwhelmed. These attacks are not new: hackers do this to sites they don’t like, and criminals have done it as a method of extortion. There is an entire industry, with an arsenal of technologies, devoted to DDoS defense. But largely it’s a matter of bandwidth. If the attacker has a bigger fire hose of data than the defender has, the attacker wins.

Recently, some of the major companies that provide the basic infrastructure that makes the Internet work have seen an increase in DDoS attacks against them. Moreover, they have seen a certain profile of attacks. These attacks are significantly larger than the ones they’re used to seeing. They last longer. They’re more sophisticated. And they look like probing. One week, the attack would start at a particular level of attack and slowly ramp up before stopping. The next week, it would start at that higher point and continue. And so on, along those lines, as if the attacker were looking for the exact point of failure.

The attacks are also configured in such a way as to see what the company’s total defenses are. There are many different ways to launch a DDoS attacks. The more attack vectors you employ simultaneously, the more different defenses the defender has to counter with. These companies are seeing more attacks using three or four different vectors. This means that the companies have to use everything they’ve got to defend themselves. They can’t hold anything back. They’re forced to demonstrate their defense capabilities for the attacker.

I am unable to give details, because these companies spoke with me under condition of anonymity. But this all is consistent with what Verisign is reporting. Verisign is the registrar for many popular top-level Internet domains, like .com and .net. If it goes down, there’s a global blackout of all websites and e-mail addresses in the most common top-level domains. Every quarter, Verisign publishes a DDoS trends report. While its publication doesn’t have the level of detail I heard from the companies I spoke with, the trends are the same: “in Q2 2016, attacks continued to become more frequent, persistent, and complex.”

There’s more. One company told me about a variety of probing attacks in addition to the DDoS attacks: testing the ability to manipulate Internet addresses and routes, seeing how long it takes the defenders to respond, and so on. Someone is extensively testing the core defensive capabilities of the companies that provide critical Internet services.

Who would do this? It doesn’t seem like something an activist, criminal, or researcher would do. Profiling core infrastructure is common practice in espionage and intelligence gathering. It’s not normal for companies to do that. Furthermore, the size and scale of these probes — and especially their persistence — points to state actors. It feels like a nation’s military cybercommand trying to calibrate its weaponry in the case of cyberwar. It reminds me of the US’s Cold War program of flying high-altitude planes over the Soviet Union to force their air-defense systems to turn on, to map their capabilities.

What can we do about this? Nothing, really. We don’t know where the attacks come from. The data I see suggests China, an assessment shared by the people I spoke with. On the other hand, it’s possible to disguise the country of origin for these sorts of attacks. The NSA, which has more surveillance in the Internet backbone than everyone else combined, probably has a better idea, but unless the US decides to make an international incident over this, we won’t see any attribution.

But this is happening. And people should know.

This essay previously appeared on

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