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Videos and Links from the Public-Interest Technology Track at the RSA Conference

Yesterday at the RSA Conference, I gave a keynote talk about the role of public-interest technologists in cybersecurity. (Video here).

I also hosted a one-day mini-track on the topic. We had six panels, and they were all great. If you missed it live, we have videos:

  • How Public Interest Technologists are Changing the World: Matt Mitchell, Tactical Tech; Bruce Schneier, Fellow and Lecturer, Harvard Kennedy School; and J. Bob Alotta, Astraea Foundation (Moderator). (Video here.)

  • Public Interest Tech in Silicon Valley: Mitchell Baker, Chairwoman, Mozilla Corporation; Cindy Cohn, EFF; and Lucy Vasserman, Software Engineer, Google. (Video here.)

  • Working in Civil Society: Sarah Aoun, Digital Security Technologist; Peter Eckersley, Partnership on AI; Harlo Holmes, Director of Newsroom Digital Security, Freedom of the Press Foundation; and John Scott-Railton, Senior Researcher, Citizen Lab. (Video here.)

  • Government Needs You: Travis Moore, TechCongress; Hashim Mteuzi, Senior Manager, Network Talent Initiative, Code for America; Gigi Sohn, Distinguished Fellow, Georgetown Law Institute for Technology, Law and Policy; and Ashkan Soltani, Independent Consultant. (Video here.)

  • Changing Academia: Latanya Sweeney, Harvard; Dierdre Mulligan, UC Berkeley; and Danny Weitzner, MIT CSAIL. (Video here.)

  • The Future of Public Interest Tech: Bruce Schneier, Fellow and Lecturer, Harvard Kennedy School; Ben Wizner, ACLU; and Jenny Toomey, Director, Internet Freedom, Ford Foundation (Moderator). (Video here.)

I also conducted eight short video interviews with different people involved in public-interest technology: independent security technologist Sarah Aoun, TechCongress’s Travis Moore, Ford Foundation’s Jenny Toomey, CitizenLab’s John-Scott Railton, Dierdre Mulligan from UC Berkeley, ACLU’s Jon Callas, Matt Mitchell of TacticalTech, and Kelley Misata from Sightline Security.

Here is my blog post about the event. Here’s Ford Foundation’s blog post on why they helped me organize the event.

We got some good press coverage about the event. (Hey MeriTalk: you spelled my name wrong.)

Related: Here’s my longer essay on the need for public-interest technologists in Internet security, and my public-interest technology resources page.

And just so we have all the URLs in one place, here is a page from the RSA Conference website with links to all of the videos.

If you liked this mini-track, please rate it highly on your RSA Conference evaluation form. I’d like to do it again next year.

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Cybersecurity for the Public Interest

The Crypto Wars have been waging off-and-on for a quarter-century. On one side is law enforcement, which wants to be able to break encryption, to access devices and communications of terrorists and criminals. On the other are almost every cryptographer and computer security expert, repeatedly explaining that there’s no way to provide this capability without also weakening the security of every user of those devices and communications systems.

It’s an impassioned debate, acrimonious at times, but there are real technologies that can be brought to bear on the problem: key-escrow technologies, code obfuscation technologies, and backdoors with different properties. Pervasive surveillance capitalism — ­as practiced by the Internet companies that are already spying on everyone­ — matters. So does society’s underlying security needs. There is a security benefit to giving access to law enforcement, even though it would inevitably and invariably also give that access to others. However, there is also a security benefit of having these systems protected from all attackers, including law enforcement. These benefits are mutually exclusive. Which is more important, and to what degree?

The problem is that almost no policymakers are discussing this policy issue from a technologically informed perspective, and very few technologists truly understand the policy contours of the debate. The result is both sides consistently talking past each other, and policy proposals — ­that occasionally become law­ — that are technological disasters.

This isn’t sustainable, either for this issue or any of the other policy issues surrounding Internet security. We need policymakers who understand technology, but we also need cybersecurity technologists who understand­ — and are involved in — ­policy. We need public-interest technologists.

Let’s pause at that term. The Ford Foundation defines public-interest technologists as “technology practitioners who focus on social justice, the common good, and/or the public interest.” A group of academics recently wrote that public-interest technologists are people who “study the application of technology expertise to advance the public interest, generate public benefits, or promote the public good.” Tim Berners-Lee has called them “philosophical engineers.” I think of public-interest technologists as people who combine their technological expertise with a public-interest focus: by working on tech policy, by working on a tech project with a public benefit, or by working as a traditional technologist for an organization with a public benefit. Maybe it’s not the best term­ — and I know not everyone likes it­ — but it’s a decent umbrella term that can encompass all these roles.

We need public-interest technologists in policy discussions. We need them on congressional staff, in federal agencies, at non-governmental organizations (NGOs), in academia, inside companies, and as part of the press. In our field, we need them to get involved in not only the Crypto Wars, but everywhere cybersecurity and policy touch each other: the vulnerability equities debate, election security, cryptocurrency policy, Internet of Things safety and security, big data, algorithmic fairness, adversarial machine learning, critical infrastructure, and national security. When you broaden the definition of Internet security, many additional areas fall within the intersection of cybersecurity and policy. Our particular expertise and way of looking at the world is critical for understanding a great many technological issues, such as net neutrality and the regulation of critical infrastructure. I wouldn’t want to formulate public policy about artificial intelligence and robotics without a security technologist involved.

Public-interest technology isn’t new. Many organizations are working in this area, from older organizations like EFF and EPIC to newer ones like Verified Voting and Access Now. Many academic classes and programs combine technology and public policy. My cybersecurity policy class at the Harvard Kennedy School is just one example. Media startups like The Markup are doing technology-driven journalism. There are even programs and initiatives related to public-interest technology inside for-profit corporations.

This might all seem like a lot, but it’s really not. There aren’t enough people doing it, there aren’t enough people who know it needs to be done, and there aren’t enough places to do it. We need to build a world where there is a viable career path for public-interest technologists.

There are many barriers. There’s a report titled A Pivotal Moment that includes this quote: “While we cite individual instances of visionary leadership and successful deployment of technology skill for the public interest, there was a consensus that a stubborn cycle of inadequate supply, misarticulated demand, and an inefficient marketplace stymie progress.”

That quote speaks to the three places for intervention. One: the supply side. There just isn’t enough talent to meet the eventual demand. This is especially acute in cybersecurity, which has a talent problem across the field. Public-interest technologists are a diverse and multidisciplinary group of people. Their backgrounds come from technology, policy, and law. We also need to foster diversity within public-interest technology; the populations using the technology must be represented in the groups that shape the technology. We need a variety of ways for people to engage in this sphere: ways people can do it on the side, for a couple of years between more traditional technology jobs, or as a full-time rewarding career. We need public-interest technology to be part of every core computer-science curriculum, with “clinics” at universities where students can get a taste of public-interest work. We need technology companies to give people sabbaticals to do this work, and then value what they’ve learned and done.

Two: the demand side. This is our biggest problem right now; not enough organizations understand that they need technologists doing public-interest work. We need jobs to be funded across a wide variety of NGOs. We need staff positions throughout the government: executive, legislative, and judiciary branches. President Obama’s US Digital Service should be expanded and replicated; so should Code for America. We need more press organizations that perform this kind of work.

Three: the marketplace. We need job boards, conferences, and skills exchanges­ — places where people on the supply side can learn about the demand.

Major foundations are starting to provide funding in this space: the Ford and MacArthur Foundations in particular, but others as well.

This problem in our field has an interesting parallel with the field of public-interest law. In the 1960s, there was no such thing as public-interest law. The field was deliberately created, funded by organizations like the Ford Foundation. They financed legal aid clinics at universities, so students could learn housing, discrimination, or immigration law. They funded fellowships at organizations like the ACLU and the NAACP. They created a world where public-interest law is valued, where all the partners at major law firms are expected to have done some public-interest work. Today, when the ACLU advertises for a staff attorney, paying one-third to one-tenth normal salary, it gets hundreds of applicants. Today, 20% of Harvard Law School graduates go into public-interest law, and the school has soul-searching seminars because that percentage is so low. Meanwhile, the percentage of computer-science graduates going into public-interest work is basically zero.

This is bigger than computer security. Technology now permeates society in a way it didn’t just a couple of decades ago, and governments move too slowly to take this into account. That means technologists now are relevant to all sorts of areas that they had no traditional connection to: climate change, food safety, future of work, public health, bioengineering.

More generally, technologists need to understand the policy ramifications of their work. There’s a pervasive myth in Silicon Valley that technology is politically neutral. It’s not, and I hope most people reading this today knows that. We built a world where programmers felt they had an inherent right to code the world as they saw fit. We were allowed to do this because, until recently, it didn’t matter. Now, too many issues are being decided in an unregulated capitalist environment where significant social costs are too often not taken into account.

This is where the core issues of society lie. The defining political question of the 20th century was: “What should be governed by the state, and what should be governed by the market?” This defined the difference between East and West, and the difference between political parties within countries. The defining political question of the first half of the 21st century is: “How much of our lives should be governed by technology, and under what terms?” In the last century, economists drove public policy. In this century, it will be technologists.

The future is coming faster than our current set of policy tools can deal with. The only way to fix this is to develop a new set of policy tools with the help of technologists. We need to be in all aspects of public-interest work, from informing policy to creating tools all building the future. The world needs all of our help.

This essay previously appeared in the January/February issue of IEEE Security & Privacy.

Together with the Ford Foundation, I am hosting a one-day mini-track on public-interest technologists at the RSA Conference this week on Thursday. We’ve had some press coverage.

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Evidence for the Security of PKCS #1 Digital Signatures

This is interesting research: “On the Security of the PKCS#1 v1.5 Signature Scheme“:

Abstract: The RSA PKCS#1 v1.5 signature algorithm is the most widely used digital signature scheme in practice. Its two main strengths are its extreme simplicity, which makes it very easy to implement, and that verification of signatures is significantly faster than for DSA or ECDSA. Despite the huge practical importance of RSA PKCS#1 v1.5 signatures, providing formal evidence for their security based on plausible cryptographic hardness assumptions has turned out to be very difficult. Therefore the most recent version of PKCS#1 (RFC 8017) even recommends a replacement the more complex and less efficient scheme RSA-PSS, as it is provably secure and therefore considered more robust. The main obstacle is that RSA PKCS#1 v1.5 signatures use a deterministic padding scheme, which makes standard proof techniques not applicable.

We introduce a new technique that enables the first security proof for RSA-PKCS#1 v1.5 signatures. We prove full existential unforgeability against adaptive chosen-message attacks (EUF-CMA) under the standard RSA assumption. Furthermore, we give a tight proof under the Phi-Hiding assumption. These proofs are in the random oracle model and the parameters deviate slightly from the standard use, because we require a larger output length of the hash function. However, we also show how RSA-PKCS#1 v1.5 signatures can be instantiated in practice such that our security proofs apply.

In order to draw a more complete picture of the precise security of RSA PKCS#1 v1.5 signatures, we also give security proofs in the standard model, but with respect to weaker attacker models (key-only attacks) and based on known complexity assumptions. The main conclusion of our work is that from a provable security perspective RSA PKCS#1 v1.5 can be safely used, if the output length of the hash function is chosen appropriately.

I don’t think the protocol is “provably secure,” meaning that it cannot have any vulnerabilities. What this paper demonstrates is that there are no vulnerabilities under the model of the proof. And, more importantly, that PKCS #1 v1.5 is as secure as any of its successors like RSA-PSS and RSA Full-Domain.

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New Findings About Prime Number Distribution Almost Certainly Irrelevant to Cryptography

Lots of people are e-mailing me about this new result on the distribution of prime numbers. While interesting, it has nothing to do with cryptography. Cryptographers aren’t interested in how to find prime numbers, or even in the distribution of prime numbers. Public-key cryptography algorithms like RSA get their security from the difficulty of factoring large composite numbers that are the product of two prime numbers. That’s completely different.

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Quantum Computing and Cryptography

Quantum computing is a new way of computing — one that could allow humankind to perform computations that are simply impossible using today’s computing technologies. It allows for very fast searching, something that would break some of the encryption algorithms we use today. And it allows us to easily factor large numbers, something that would break the RSA cryptosystem for any key length.

This is why cryptographers are hard at work designing and analyzing “quantum-resistant” public-key algorithms. Currently, quantum computing is too nascent for cryptographers to be sure of what is secure and what isn’t. But even assuming aliens have developed the technology to its full potential, quantum computing doesn’t spell the end of the world for cryptography. Symmetric cryptography is easy to make quantum-resistant, and we’re working on quantum-resistant public-key algorithms. If public-key cryptography ends up being a temporary anomaly based on our mathematical knowledge and computational ability, we’ll still survive. And if some inconceivable alien technology can break all of cryptography, we still can have secrecy based on information theory — albeit with significant loss of capability.

At its core, cryptography relies on the mathematical quirk that some things are easier to do than to undo. Just as it’s easier to smash a plate than to glue all the pieces back together, it’s much easier to multiply two prime numbers together to obtain one large number than it is to factor that large number back into two prime numbers. Asymmetries of this kind — one-way functions and trap-door one-way functions — underlie all of cryptography.

To encrypt a message, we combine it with a key to form ciphertext. Without the key, reversing the process is more difficult. Not just a little more difficult, but astronomically more difficult. Modern encryption algorithms are so fast that they can secure your entire hard drive without any noticeable slowdown, but that encryption can’t be broken before the heat death of the universe.

With symmetric cryptography — the kind used to encrypt messages, files, and drives — that imbalance is exponential, and is amplified as the keys get larger. Adding one bit of key increases the complexity of encryption by less than a percent (I’m hand-waving here) but doubles the cost to break. So a 256-bit key might seem only twice as complex as a 128-bit key, but (with our current knowledge of mathematics) it’s 340,282,366,920,938,463,463,374,607,431,768,211,456 times harder to break.

Public-key encryption (used primarily for key exchange) and digital signatures are more complicated. Because they rely on hard mathematical problems like factoring, there are more potential tricks to reverse them. So you’ll see key lengths of 2,048 bits for RSA, and 384 bits for algorithms based on elliptic curves. Here again, though, the costs to reverse the algorithms with these key lengths are beyond the current reach of humankind.

This one-wayness is based on our mathematical knowledge. When you hear about a cryptographer “breaking” an algorithm, what happened is that they’ve found a new trick that makes reversing easier. Cryptographers discover new tricks all the time, which is why we tend to use key lengths that are longer than strictly necessary. This is true for both symmetric and public-key algorithms; we’re trying to future-proof them.

Quantum computers promise to upend a lot of this. Because of the way they work, they excel at the sorts of computations necessary to reverse these one-way functions. For symmetric cryptography, this isn’t too bad. Grover’s algorithm shows that a quantum computer speeds up these attacks to effectively halve the key length. This would mean that a 256-bit key is as strong against a quantum computer as a 128-bit key is against a conventional computer; both are secure for the foreseeable future.

For public-key cryptography, the results are more dire. Shor’s algorithm can easily break all of the commonly used public-key algorithms based on both factoring and the discrete logarithm problem. Doubling the key length increases the difficulty to break by a factor of eight. That’s not enough of a sustainable edge.

There are a lot of caveats to those two paragraphs, the biggest of which is that quantum computers capable of doing anything like this don’t currently exist, and no one knows when — or even if ­- we’ll be able to build one. We also don’t know what sorts of practical difficulties will arise when we try to implement Grover’s or Shor’s algorithms for anything but toy key sizes. (Error correction on a quantum computer could easily be an unsurmountable problem.) On the other hand, we don’t know what other techniques will be discovered once people start working with actual quantum computers. My bet is that we will overcome the engineering challenges, and that there will be many advances and new techniques­but they’re going to take time to discover and invent. Just as it took decades for us to get supercomputers in our pockets, it will take decades to work through all the engineering problems necessary to build large-enough quantum computers.

In the short term, cryptographers are putting considerable effort into designing and analyzing quantum-resistant algorithms, and those are likely to remain secure for decades. This is a necessarily slow process, as both good cryptanalysis transitioning standards take time. Luckily, we have time. Practical quantum computing seems to always remain “ten years in the future,” which means no one has any idea.

After that, though, there is always the possibility that those algorithms will fall to aliens with better quantum techniques. I am less worried about symmetric cryptography, where Grover’s algorithm is basically an upper limit on quantum improvements, than I am about public-key algorithms based on number theory, which feel more fragile. It’s possible that quantum computers will someday break all of them, even those that today are quantum resistant.

If that happens, we will face a world without strong public-key cryptography. That would be a huge blow to security and would break a lot of stuff we currently do, but we could adapt. In the 1980s, Kerberos was an all-symmetric authentication and encryption system. More recently, the GSM cellular standard does both authentication and key distribution — at scale — with only symmetric cryptography. Yes, those systems have centralized points of trust and failure, but it’s possible to design other systems that use both secret splitting and secret sharing to minimize that risk. (Imagine that a pair of communicants get a piece of their session key from each of five different key servers.) The ubiquity of communications also makes things easier today. We can use out-of-band protocols where, for example, your phone helps you create a key for your computer. We can use in-person registration for added security, maybe at the store where you buy your smartphone or initialize your Internet service. Advances in hardware may also help to secure keys in this world. I’m not trying to design anything here, only to point out that there are many design possibilities. We know that cryptography is all about trust, and we have a lot more techniques to manage trust than we did in the early years of the Internet. Some important properties like forward secrecy will be blunted and far more complex, but as long as symmetric cryptography still works, we’ll still have security.

It’s a weird future. Maybe the whole idea of number theory­-based encryption, which is what our modern public-key systems are, is a temporary detour based on our incomplete model of computing. Now that our model has expanded to include quantum computing, we might end up back to where we were in the late 1970s and early 1980s: symmetric cryptography, code-based cryptography, Merkle hash signatures. That would be both amusing and ironic.

Yes, I know that quantum key distribution is a potential replacement for public-key cryptography. But come on — does anyone expect a system that requires specialized communications hardware and cables to be useful for anything but niche applications? The future is mobile, always-on, embedded computing devices. Any security for those will necessarily be software only.

There’s one more future scenario to consider, one that doesn’t require a quantum computer. While there are several mathematical theories that underpin the one-wayness we use in cryptography, proving the validity of those theories is in fact one of the great open problems in computer science. Just as it is possible for a smart cryptographer to find a new trick that makes it easier to break a particular algorithm, we might imagine aliens with sufficient mathematical theory to break all encryption algorithms. To us, today, this is ridiculous. Public- key cryptography is all number theory, and potentially vulnerable to more mathematically inclined aliens. Symmetric cryptography is so much nonlinear muddle, so easy to make more complex, and so easy to increase key length, that this future is unimaginable. Consider an AES variant with a 512-bit block and key size, and 128 rounds. Unless mathematics is fundamentally different than our current understanding, that’ll be secure until computers are made of something other than matter and occupy something other than space.

But if the unimaginable happens, that would leave us with cryptography based solely on information theory: one-time pads and their variants. This would be a huge blow to security. One-time pads might be theoretically secure, but in practical terms they are unusable for anything other than specialized niche applications. Today, only crackpots try to build general-use systems based on one-time pads — and cryptographers laugh at them, because they replace algorithm design problems (easy) with key management and physical security problems (much, much harder). In our alien-ridden science-fiction future, we might have nothing else.

Against these godlike aliens, cryptography will be the only technology we can be sure of. Our nukes might refuse to detonate and our fighter jets might fall out of the sky, but we will still be able to communicate securely using one-time pads. There’s an optimism in that.

This essay originally appeared in IEEE Security and Privacy.

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Post-Quantum RSA

Interesting research on a version of RSA that is secure against a quantum computer:

Post-quantum RSA

Daniel J. Bernstein, Nadia Heninger, Paul Lou, and Luke Valenta

Abstract: This paper proposes RSA parameters for which (1) key generation, encryption, decryption, signing, and verification are feasible on today’s computers while (2) all known attacks are infeasible, even assuming highly scalable quantum computers. As part of the performance analysis, this paper introduces a new algorithm to generate a batch of primes. As part of the attack analysis, this paper introduces a new quantum factorization algorithm that is often much faster than Shor’s algorithm and much faster than pre-quantum factorization algorithms. Initial pqRSA implementation results are provided.

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Security Orchestration and Incident Response

Last month at the RSA Conference, I saw a lot of companies selling security incident response automation. Their promise was to replace people with computers ­– sometimes with the addition of machine learning or other artificial intelligence techniques ­– and to respond to attacks at computer speeds.

While this is a laudable goal, there’s a fundamental problem with doing this in the short term. You can only automate what you’re certain about, and there is still an enormous amount of uncertainty in cybersecurity. Automation has its place in incident response, but the focus needs to be on making the people effective, not on replacing them ­ security orchestration, not automation.

This isn’t just a choice of words ­– it’s a difference in philosophy. The US military went through this in the 1990s. What was called the Revolution in Military Affairs (RMA) was supposed to change how warfare was fought. Satellites, drones and battlefield sensors were supposed to give commanders unprecedented information about what was going on, while networked soldiers and weaponry would enable troops to coordinate to a degree never before possible. In short, the traditional fog of war would be replaced by perfect information, providing certainty instead of uncertainty. They, too, believed certainty would fuel automation and, in many circumstances, allow technology to replace people.

Of course, it didn’t work out that way. The US learned in Afghanistan and Iraq that there are a lot of holes in both its collection and coordination systems. Drones have their place, but they can’t replace ground troops. The advances from the RMA brought with them some enormous advantages, especially against militaries that didn’t have access to the same technologies, but never resulted in certainty. Uncertainty still rules the battlefield, and soldiers on the ground are still the only effective way to control a region of territory.

But along the way, we learned a lot about how the feeling of certainty affects military thinking. Last month, I attended a lecture on the topic by H.R. McMaster. This was before he became President Trump’s national security advisor-designate. Then, he was the director of the Army Capabilities Integration Center. His lecture touched on many topics, but at one point he talked about the failure of the RMA. He confirmed that military strategists mistakenly believed that data would give them certainty. But he took this change in thinking further, outlining the ways this belief in certainty had repercussions in how military strategists thought about modern conflict.

McMaster’s observations are directly relevant to Internet security incident response. We too have been led to believe that data will give us certainty, and we are making the same mistakes that the military did in the 1990s. In a world of uncertainty, there’s a premium on understanding, because commanders need to figure out what’s going on. In a world of certainty, knowing what’s going on becomes a simple matter of data collection.

I see this same fallacy in Internet security. Many companies exhibiting at the RSA Conference promised to collect and display more data and that the data will reveal everything. This simply isn’t true. Data does not equal information, and information does not equal understanding. We need data, but we also must prioritize understanding the data we have over collecting ever more data. Much like the problems with bulk surveillance, the “collect it all” approach provides minimal value over collecting the specific data that’s useful.

In a world of uncertainty, the focus is on execution. In a world of certainty, the focus is on planning. I see this manifesting in Internet security as well. My own Resilient Systems ­– now part of IBM Security –­ allows incident response teams to manage security incidents and intrusions. While the tool is useful for planning and testing, its real focus is always on execution.

Uncertainty demands initiative, while certainty demands synchronization. Here, again, we are heading too far down the wrong path. The purpose of all incident response tools should be to make the human responders more effective. They need both the ability and the capability to exercise it effectively.

When things are uncertain, you want your systems to be decentralized. When things are certain, centralization is more important. Good incident response teams know that decentralization goes hand in hand with initiative. And finally, a world of uncertainty prioritizes command, while a world of certainty prioritizes control. Again, effective incident response teams know this, and effective managers aren’t scared to release and delegate control.

Like the US military, we in the incident response field have shifted too much into the world of certainty. We have prioritized data collection, preplanning, synchronization, centralization and control. You can see it in the way people talk about the future of Internet security, and you can see it in the products and services offered on the show floor of the RSA Conference.

Automation, too, is fixed. Incident response needs to be dynamic and agile, because you are never certain and there is an adaptive, malicious adversary on the other end. You need a response system that has human controls and can modify itself on the fly. Automation just doesn’t allow a system to do that to the extent that’s needed in today’s environment. Just as the military shifted from trying to replace the soldier to making the best soldier possible, we need to do the same.

For some time, I have been talking about incident response in terms of OODA loops. This is a way of thinking about real-time adversarial relationships, originally developed for airplane dogfights, but much more broadly applicable. OODA stands for observe-orient-decide-act, and it’s what people responding to a cybersecurity incident do constantly, over and over again. We need tools that augment each of those four steps. These tools need to operate in a world of uncertainty, where there is never enough data to know everything that is going on. We need to prioritize understanding, execution, initiative, decentralization and command.

At the same time, we’re going to have to make all of this scale. If anything, the most seductive promise of a world of certainty and automation is that it allows defense to scale. The problem is that we’re not there yet. We can automate and scale parts of IT security, such as antivirus, automatic patching and firewall management, but we can’t yet scale incident response. We still need people. And we need to understand what can be automated and what can’t be.

The word I prefer is orchestration. Security orchestration represents the union of people, process and technology. It’s computer automation where it works, and human coordination where that’s necessary. It’s networked systems giving people understanding and capabilities for execution. It’s making those on the front lines of incident response the most effective they can be, instead of trying to replace them. It’s the best approach we have for cyberdefense.

Automation has its place. If you think about the product categories where it has worked, they’re all areas where we have pretty strong certainty. Automation works in antivirus, firewalls, patch management and authentication systems. None of them is perfect, but all those systems are right almost all the time, and we’ve developed ancillary systems to deal with it when they’re wrong.

Automation fails in incident response because there’s too much uncertainty. Actions can be automated once the people understand what’s going on, but people are still required. For example, IBM’s Watson for Cyber Security provides insights for incident response teams based on its ability to ingest and find patterns in an enormous amount of freeform data. It does not attempt a level of understanding necessary to take people out of the equation.

From within an orchestration model, automation can be incredibly powerful. But it’s the human-centric orchestration model –­ the dashboards, the reports, the collaboration –­ that makes automation work. Otherwise, you’re blindly trusting the machine. And when an uncertain process is automated, the results can be dangerous.

Technology continues to advance, and this is all a changing target. Eventually, computers will become intelligent enough to replace people at real-time incident response. My guess, though, is that computers are not going to get there by collecting enough data to be certain. More likely, they’ll develop the ability to exhibit understanding and operate in a world of uncertainty. That’s a much harder goal.

Yes, today, this is all science fiction. But it’s not stupid science fiction, and it might become reality during the lifetimes of our children. Until then, we need people in the loop. Orchestration is a way to achieve that.

This essay previously appeared on the Security Intelligence blog.

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